Event Details

ABTA's Managing Customer Complaints Seminar

Details:This practical seminar is tailored for the travel industry and delivers practical advice and information to help you to improve your strategy for customer complaints management. ABTA speakers and external experts will look at the whole complaints handling process including; ABTA"s Code of Conduct, how to identify business risks and manage people and processes, the effective use of social media, using the evidence from your complaints and the arbitration process.


Share

Mole Poll
Are you confident about UK's Brexit Travel negotiations ?
NO 100 %
YES 0 %

Thank you for your vote




Move scroll bar (above) left to right for more videos!

UPCOMING EVENTS
Sponsored features

Delivering a seamless customer experience



Great Customer Experience can have a huge impact on a company's bottom line, and it starts with understanding your customer's expectations at each stage of the buying process.

\m Warning: mysqli_close(): Couldn't fetch mysqli in /var/www/www.travelmole.com/htmldata/actions/event_details.php on line 128