Highway to Hell Yeah

Less lost luggage


The chances of being reunited with your lost airline bags are now better than ever according to latest statistics.

The annual SITA Baggage Report reveals that airline baggage handling improved last year with the rate of mishandled bags dropping about 1.8%.

In 2012, the air transport industry mishandled 8.83 bags per thousand passengers, down from 8.99 in 2011.

The industry achieved this improvement despite a 4.5% rise in passenger numbers to 2.95 billion.

Malaysia Airlines has recently halved the average processing time for mishandled bag claims with a new WorldTracer tablet application from SITA, the air transport IT specialist.

Armed with iPads, Malaysia Airlines agents at Kuala Lumpur International Airport are bringing SITA's global service for tracing bags and managing missing bag claims directly to the baggage belts.

Using WorldTracer on a tablet, airline agents can check the status of a missing bag, file a report for a delayed or lost bag, and print the passenger a receipt.

Passengers no longer need to fill in forms because the agents simply scan their bag tags and boarding passes to retrieve the necessary information.

Thursday, November 21, 2013



Your Comments

, be the first to post a comment.
Your email:






Email other comments made to this story
Code Request a new picture 5 characters



NOTE: Comments are subject to admin approval before being posted.
Mole Poll
Have you had any cancellations yet due to the Zika virus ?
NO 63.21 %
YES 36.79 %

Thank you for your vote



Get Adobe Flash player
LATEST MOLES' GALLERIES
UPCOMING EVENTS
Sponsored features

Discover the Eastern & Oriental (E&O) Hotel in Penang



Established by the famed Sarkies Brothers in 1885, the Eastern & Oriental (E&O) Hotel in Penang is the only hotel in the heart of the George Town UNESCO World Heritage Site that possesses prime sea frontage. Today, the luxurious 228 all-suite hotel stands as the grand dame of heritage hotels, its distinctive classic elegance and grace of service enhanced with time.

For more information, visit www.eohotels.com

\m