Low Cost Beds

Less lost luggage


The chances of being reunited with your lost airline bags are now better than ever according to latest statistics.

The annual SITA Baggage Report reveals that airline baggage handling improved last year with the rate of mishandled bags dropping about 1.8%.

In 2012, the air transport industry mishandled 8.83 bags per thousand passengers, down from 8.99 in 2011.

The industry achieved this improvement despite a 4.5% rise in passenger numbers to 2.95 billion.

Malaysia Airlines has recently halved the average processing time for mishandled bag claims with a new WorldTracer tablet application from SITA, the air transport IT specialist.

Armed with iPads, Malaysia Airlines agents at Kuala Lumpur International Airport are bringing SITA's global service for tracing bags and managing missing bag claims directly to the baggage belts.

Using WorldTracer on a tablet, airline agents can check the status of a missing bag, file a report for a delayed or lost bag, and print the passenger a receipt.

Passengers no longer need to fill in forms because the agents simply scan their bag tags and boarding passes to retrieve the necessary information.

Thursday, November 21, 2013



Your Comments

, be the first to post a comment.
Your email:






Email other comments made to this story
Code Request a new picture 5 characters



NOTE: Comments are subject to admin approval before being posted.
Mole Poll
'Flight diverted after row over seat locking device' - Should seats recline in economy/premium econ?
Yes 29.55 %
No 20.45 %
Long Haul only 50 %

Thank you for your vote



Get Adobe Flash player
LATEST MOLES' GALLERIES
UPCOMING EVENTS
Sponsored features

The results are in: eco-certification delivers better business for hoteliers

Once again world-class research shows eco-certified hotels are proven to operate more efficiently and attract guests who help them save money and the environment.

Our Green Globe members have for many years reported efficiency gains in resources, particularly energy and water, from 5% to 20% per year. 

For more information about Green Globe and its certification standard and independent audits visit www.greenglobe.com