20 May 2008

Online Baltic cruise agent training launched

An interactive online agent training programme is being introduced by Cruise Baltic, a partnership of 26 destinations in the region.

The Cruise Baltic online training programme is to start on June 2, developed for the 10-country consortium by the Association of Cruise Experts.

The tool, unveiled at the UK Cruise Convention in Southampton, is designed to give agents an in-depth knowledge of the diverse countries that make up the area.

Cruise Baltic director Bo Larsen said the training was being introduced ââ¬Åâœin response to many UK agents who have expressed interest in a toolbox to assist them in getting to know more about the region and the opportunities which exist for cruising in the Baltic Seaââ¬~.

ACE business development director Andy Harmer said: ââ¬ÅâœCruise Baltic has taken an innovative step in providing education for the professional travel agent who wants to increase sales and enhance their customersââ¬â¢ experience.ââ¬~

Agents will receive formal accreditation on completing the training modules.    

by Phil Davies 

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