12 March 2009
Agents who sell air tickets online are being warned to make sure they abide by European Union legislation in light of planned ‘sweeps’ in the next two months.
ABTA is urging members to make sure they comply with a checklist developed by the European Commission.
It said the Commission is appointing a body to ensure that websites in each member state comply with the legislation and a first sweep is expected in March or April.
The checklist stipulations include the following:
- Websites prices must include all applicable, unavoidable and foreseeable taxes, charges, surcharges and fees.
- All optional price supplements of the flight offered must be on an ‘opt in basis’, without the need for the consumer to remove a tick from any box to opt-out.
- Limitations or conditions attached to the offer must be clearly displayed.
- The identity of the company and its contact details must be clearly indicated.
- Where certain charges cannot be calculated in advance (e.g. luggage fees), consumers must be clearly informed that such charges may be payable and of the manner in which they will
be calculated.
- The airports of departure and destination must be clearly indicated by including the full and official name of the airport and not by making reference only to the capital or the best
known city nearby.
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Your Comments (4)
This EU mob are an arrognt lot. Plenty of websites are completely & utterly outside of their control or influence.
By Craig Mathews, Friday, March 13, 2009
As neither Ryanair nor easyJet (the 2 biggest web airlines most people can think of) currently operate their insurance (and other things) on an opt-out basis web developers are going to be kept busy re-working a lot of sites!
By Siobh�n Trethewey, Friday, March 13, 2009
Is this about the EU not wanting consumers to be confused and genuinely trying to help them, or is it about Governments wanting to be able to hide taxes that are levied ?
By Nick Cooper, Thursday, March 12, 2009
It's actually a return to Scotland for the brand. For many year's & until quite recently The George in Edinburgh carried the InterContinental flag.
By Andrew Tan, Thursday, March 12, 2009