19 October 2009
by Phil Davies
Hotels.com to integrate TripAdvsor reviews
Low cost carriers added by Opodo
Grenade attack on Kenyan nightclub
Crystal Cruises revises policy to curb rebating
Queensland Tourism: It's business as usual with some 'challenges'
Support offered as airline is grounded
UPDATED: Cruise ship search suspended leaving 16 passengers unaccounted for
UPDATED: Ferry sinks with 350 on board
Fat passengers should pay more, says ex Qantas finance chief
Amadeus crash hits thousands of travel agents and passengers
I tripped into the lifeboat, says Costa Captain
Tripadvisor reports major drop in Greek hotel prices
China bans its airlines from joining Emissions Trading Scheme
Only 11% of Brits book their holiday with high street agents
Costa makes compensation offer to passengers
Is the requirement for travel brochures a thing of the past?
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Your Comments (2)
BA should really look at reducing their back office managers before reducing the front line any further. BA for many years had gained its status from the cabin crew who are the shop window to everyone, it is these who make the airline successful & it is the career professionals which are the difference when choosing to fly BA compared to any other airline. How many managers in BA have actually seen a customer or delt with a situation at 39,000 feet! Reduce the numerous levels of management which will save more money than reducing the front line.
By Bob Motto, Tuesday, October 20, 2009
OK, I guess this marks the start of the BA propaganda campaign, making out their staff to be the bad guys, rather than years of continued mis-management. What they're not saying - senior cabin crew will need to take 40% pay cuts and be ready to fly anywhere at a moment's notice. Great way to take your No 1 asset and make them the 'enemy.'
By Simon Veness, Monday, October 19, 2009