Published on Wednesday, June 16, 2010
Only 6.2% of executives switch off their company phone out of hours, according to research unveiled today at the Business Travel Market.
A study by Business Travel Market (BTM) and the Association of Travel Executives (ACTE) questioned representatives from large multi-national companies on how developments in mobile technology were being adopted by business travellers.
Just 30% of respondents said they made themselves available because they wanted to and 40% were available because their client or employee expected them to be.
The survey, carried out after the ash cloud crisis, also found that:
85% said mobile technology was helpful in an emergency
48% use it to source alternative travel options
66% use it to keep abreast of general news updates
73% use email and web applications to keep in contact with their family and company
70% of those surveyed using mobile applications for checking the times of flights and trains
over 40% use this technology to check in for flights
only 11% of those surveyed have booked a train or flight through mobile applications.
Paul Robin, Business Travel Marketâ€™s event director, said: â€œThe growth of mobile technology has empowered the end user to find out information from almost any location.
â€œTravellers can now be more informed and therefore more decisive at the touch of button or slide of a screen.
â€œSmart phones and blackberries have proven to be indispensable to the business traveller and recent situations have really highlighted they can be in an emergency. It would be good to see more companies take note of their versatile uses.â€
By Bev Fearis
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The recent insolvency of Low Cost Travel Group, one of the large players in the travel industry had a big impact on the travelers, hotels and all related players from both wholesale & retail arms. There were about 27,000 people on a holiday who had booked through the company comprised of a €200 million wholesale arm and €500 million OTA / retail arm.