Published on Wednesday, February 23, 2011

Ancillary site warns of useless travel insurance


Ancillary travel services website has warned clients to heed government advice on travelling to troubled destinations, as their insurance will not cover them once a country or city has been deemed unsafe.
The site’s head of sales Stuart Bensusan said it was crucial that travellers kept themselves informed of current affairs whilst in potentially dangerous locations.
He said: “Further to the widespread civil unrest across the Middle East and Northern Africa, protests have now spread to Morocco, including the popular city of Marrakesh.
“Although we understand that there is less chance of a full scale uprising in the area, we would still advise passengers due to travel to keep abreast of this fast moving situation.
“Consumers need to listen and adhere to the advice given by the Foreign Office as travel insurance does not cover anybody travelling to an area once it has been deemed unsafe.
“If passengers travel prior to the Foreign Office warnings, they will be covered for medical expenses and repatriation, hospital benefit and personal accident as normal.
"We are advising all our customers to be vigilant when travelling to the Middle East and Africa. They should seek the help of their tour operator or airline where necessary."
by Dinah Hatch


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  • Nice bit of PR but...

    ...this isn't even news. Travel insurance policies - like all insurance policies - have exclusions, war risks being just one of many. Any competent travel agent should give full and proper advice about insurance but of course, following the FSA's rather pointless decision to control the sale of travel insurance via agents, many people are now sourcing their own. So maybe EssentialTravel's warning is approporate - after all, they are simply doing the job that all travel agents once did so well.

    By Richard English, Thursday, February 24, 2011

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The recent insolvency of Low Cost Travel Group, one of the large players in the travel industry had a big impact on the travelers, hotels and all related players from both wholesale & retail arms. There were about 27,000 people on a holiday who had booked through the company comprised of a €200 million wholesale arm and €500 million OTA / retail arm.