Published on Wednesday, January 11, 2017
Virgin Holidays has appointed a new managing director after promoting Mark Anderson to executive vice president, customer at Virgin Atlantic.
Joe Thompson, currently senior VP of sales and distribution at the airline, will take up the role of MD of the tour operator in July following parental leave.
In the meantime, Virgin Holidays will the headed by interim MD Dave Geer, currently product, commercial and business development director for the operator.
The airiine said Anderson's new role would focus on 'customer service, memorable experiences and fun that made Virgin Holidays one of the largest and most respected long-haul operators in the UK'.
He will be responsible for leading all customer facing teams for Virgin Atlantic.
"I'm thrilled to now work with a larger team at Virgin Atlantic that offers the same extraordinary experiences to the airline's customers, knowing that Virgin Holidays is in great hands with Dave Geer and Joe Thompson," he said.
Thompson has been with Virgin Atlantic for 14 years, working in leadership positions across commercial and customer service-focused functions.
"I'm delighted to be taking over from Mark as managing director," he said. "I've worked closely with the great team at Virgin Holidays in my time with Virgin Atlantic and I'm really looking forward to building on the many successes achieved under Mark's leadership".
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The recent insolvency of Low Cost Travel Group, one of the large players in the travel industry had a big impact on the travelers, hotels and all related players from both wholesale & retail arms. There were about 27,000 people on a holiday who had booked through the company comprised of a €200 million wholesale arm and €500 million OTA / retail arm.