Published on Friday, April 21, 2017

Crystal makes senior appointment


Crystal Cruises has promoted Toni Neumeister to senior vice president of hotel operations.

The appointment follows the resignation of chief operating officer Thomas Mazloum, who has left to pursue another opportunity outside of the cruise industry.

Crystal CEO and president Edie RodriguezRodriguez said: "It is with a heavy heart that we say good-bye to Thomas, whose talents have played an instrumental role in establishing Crystal's award-winning reputation. We wish him nothing but the best in his new endeavours."

Mazloum has been COO of Crystal Cruises since May 2015, overseeing shipboard operations and shoreside guest services for all divisions of Crystal Cruises.

He began his cruise industry career at Crystal Cruises with the 1990 launch of the line's first ship Crystal Harmony.

He left the company in 2002 for three years to work at Disney where he last served as general manager for Epcot at Walt Disney World, before returning to Crystal.

Neumeister has been in the industry for more than 30 years and has worked for Royal Viking Line, Cunard and prestigious hotels in Austria before joining Crystal in 1995.




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