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News Printable version
09 June, 2005
 
Easyjet spends £18K/day on Google
Comments: 3

The importance of search engine optimisation and advertising was demonstrated at this week's EyeForTravel Summit.

 

Opening the debate on search engines as the new distribution channel for travel, Google head of vertical markets group, Ian Carrington told the audience that Easyjet spends £18,000 per day on Google.

 

Further compelling evidence came from Tim Frankcom, head of travel Europe at Yahoo. His company launched the latest version of Yahoo Travel this week, and lists companies such as British Airways, Lastminute.com, and Thomas Cook among its customers, although did not disclose their spend.

 

During his presentation, Carrington issued a series of "golden rules" for companies planning to spend money with search engines such as Google. They included ensuring "deep links" to your site, taking people straight to the product they want. For example, if someone searched "flights to Madrid January 12", the link would take them to a booking page for those flights, rather than a homepage where they would have to enter the search criteria again.

 

Another rule, according to Carrington, is to develop offline campaigns together with search engine optimisation strategies. He cited the example of Norwich Union, whereby Google found users were entering the search term "quote me happy", which was used in the Norwich Union's television and print media advertising campaign.

 

Similar results had been achieved when Lastminute.com launched its "keep weekends sacred" campaign, he said.

 

Yahoo's Frankcom agreed with Carrington on the need to get deep links to sites, but also said that live pricing was increasingly important, to ensure users did not find the price of their holiday changed when clicking through to the website of the travel company.

 

He told the audience that the latest version of Yahoo Travel features 20,000 destination guides, with spaces for paid advertising, sponsored links and meta search spaces for companies wishing to sell travel products. "Search is all about getting access to customers you wouldn't usually reach," he said.

 

This reach is vast according to evidence presented by Google, which claims to reach 75% of internet users in the UK, or Yahoo, which claims to top this by reaching 80%.

 

The thoughts of the audience were represented by a survey carried out at the start of the debate, which found 82% of respondents thought an effective search engine strategy key to survival.

 Report by Ginny McGrath

 
Printable version
 

Categories:  Breaking News, Travel Agent News, Hotel News, Tour Operator, Airline News, Travel Technology News

Story read 3583
 
USER COMMENTS
 
McKenzie Alastair
EditorTravel-Lists

09 June 2005, 13:47:38 GMT

Users getting wary
Remember though, that internet users are now being alerted to the existence of paid-for advertising on search engines, and they don't much care for it.

In Jan this year, at least one UK broadsheet (probably more) ran the Associated Press report of the Pew Internet and American Life Project survey, which showed that only 1 in 6 users (in the USA) of internet search engines could tell the difference between unbiased search results and paid advertisements.... and that almost half (45 per cent) said they would stop using search engines if they thought they weren't being clear about such payments.

Mind you, 92 per cent also said they were confident about their searching abilities!

 
Barry Kauffer
09 June 2005, 11:32:20 GMT
how about the bottom line?
I would be interested to know what Ryanair spends with Google....one airline is losing millions the other is making millions.

 
Alasdair Cross
Senior ManagerAdprecision Ltd.

09 June 2005, 11:05:11 GMT

Management of pay-per-click campaigns more important than ever
What we're seeing in travel now is a maturity in peoples searching habits using search engines such as Google, Yahoo and MSN. As Ian rightly says, consumers will begin to type in more complex "long tail" queries including dates, resort names, types of accommodation. Working with Google and Overture (Yahooo Search)Adprecision has already built a system to ensure that advertisers can display accurate and informative ads with deep links that cater for this type of valuable search. The future is indeed search orientated and now is an excellent time for travel companies to capitalise on this.

 
 
 
 
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