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| 25 July, 2007 |
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| Renewed calls for £1 ATOL levy after Air Travel Trust Fund deficit grows to over £20m |
| Comments: 8 |
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The Air Travel Insolvency Protection Advisory Committee (ATIPAC) has voiced its support for a £1 ATOL levy to ease the burden on the travel industry.
Its call came as its annual report showed 27 ATOL-holding travel companies collapsed in the year ending March 31, two more than in the previous year.
The largest failure was HCCT Holidays Ltd in December 2006, when the CAA repatriated 800 passengers and refunded 40,000 others at a cost of just over £5 million.
The failure of Tapestry Holidays is estimated to have cost around£4.2m, with a call on the Air Travel Trust Fund of around £2.5million (see separate story).
Total expenditure on claims and repatriations was £14.2 million, of which £3.2 million was provided by the ATTF. This increased the fund's deficit to £20,055,252.
ATIPAC believes a £1 levy will reduce costs and a significant part of the regulatory burden for the travel industry.
It also argues it would be an important opportunity to help educate consumers about the benefits of financial protection and which travel products are protected.
ATIPAC chairman John Cox said: "The past year has seen a further decline in the number of air travellers that are financially protected and there is still consumer confusion about whether or not the flights and holidays they purchase are protected.
"The committee believes that the introduction of the APC would be a golden opportunity to increase consumer awareness by having clear statements on advertising and invoices when products are financially protected. This information should also be complemented by an appropriate and effective consumer awareness campaign.
"Even though the introduction of reform in ATOL bonding would not cover all air travellers, the Committee welcomes the current proposals as a step in the right direction. We urge the Government to respond positively to the outcome of the consultation as soon as possible."
ATIPAC was established by the Secretary of State for Transport in 2000 to keep under review and provide advice to the Civil Aviation Authority, the Trustees of the Air Travel Trust and the Secretary of State for Transport on the financial protection arrangements for air travellers.
The committee's members include representatives of all the main travel trade bodies and an equal number of independent and consumer representatives, as well as the CAA.
By Bev Fearis
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Categories: Tour Operator, Travel Agent, Airline
| | | USER COMMENTS | | | Nev Pope 31 July 2007, 09:05:20 GMT 'Can' and 'DO' are two different words Paul, I have tried the new technology of the wonders of the web and the old fashioned telephone - to no avail. I'd love to continue this discussion more privately if you care to contact me nev at mamma.org.uk
I'm convinced we both want the same thing - people to be adequately insured when they go abroad. We're just coming at this from different directions. There's no reason why we can't meet in the middle.
Another item on the news this morning about a tourist who thought she was covered for medical costs but she wasn't - according to her insurers. It happens over and over again so something MUST be going wrong. Let's address it together then we can all be winners rather than losers.
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It's all we do Nev ! Forgive me Nev but I am unaware of obstacles preventing you from contacting me, we on the world-wide web (www.ipplondon.co.uk) . IPP can cover any number of elements in the travel itinerary, we tailor make protections for the trade and public. With ABTA we tailored a product to cover everything bought through the ABTA Travel Agent except the agent themselves as they have a bond, therefore the agent can issue an ABTA Protection Plan certificate to cover everything. IPP was created by a travel agent with travel agent frustration on the mess and lack of consumer protection. But back to the title of this article and ‘Tour Operators’ and your question. If we were asked to cover every passenger as proposed by this levy then IPP could cover the tour operator and all the services supplied, so that not just the financial failure of the operator and the airline which everyone goes on about but the Car Hire, Hotel, Coach Company, Cruise Company, Train, Theme Parks, Tours etc etc so the consumer has 100% financial protection. The difference is our cost would not reflect having to pay for a previous deficit and there would be no worry about big losses in the first year with no money in the pot as the position would be with the levy. We also cover consequential loss, don't believe the levy will cover that, so that would be one policy covering everyting financially! So you ask yourself Nev, have we ever been asked or consulted to provide such cover, the answer is no, strange that !
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Level playing field for all in 2007?! Will we at last see a truly level playing field this year not just for the industry but, importantly, for customers? Let's have a levy which is clear and reassuring to all customers, covering ALL the arrangements (flight, hotel...). Then let us all in the trade collect that levy transparently, whether we are tailor made or package operators, online or offline. That will help rebuild customer confidence in an industry which has seen trade associations, regulators and lawyers bickering constantly for the last year or more, in large part to justify their own existence.
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Nev Pope 29 July 2007, 12:52:37 GMT The solution to many problems - Trauma travel insurance Paul, good to make contact at last (thanks to Travelmole) as all my attempts so far to discuss the rationale behind Trauma travel insurance and its industry ramifications with you personally have been stymied. You are missing the whole rationale of what MAMMA is proposing. 'All encompassing' insurance does NOT exist - only piecemeal aspects for certain sectors or customers. Even Mark Tanzer of ABTA agreed with me for the need for cover for such traumatic situations although he postulated it should be a 'government' initiative without appreciating why this couldn't be (for jurisdictional reasons). It strikes me that most Objectionists are responding like the Luddites did to the Industrial Revolution. Personal business agendas come to the fore wiping out the altruistic reason why it is necessary. Sam, I accept your criticism of the web site. Would you like to sponsor a better one? Look beyond the outer covering and seek meaning within its content. Time and tide wait for no man (or woman) and my priorities at the moment are directed at an imminent Court of Appeal case. Paul, does your insurance cover this? If not, then MAMMA's case that comprehensive cover is not available rests - proven!
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Scheduled Flights Protected Also ! Sam,
ABTA Protection Plan covers the flight also, nothing misleading the policy which is issued online by ABTA agents covers all end suppliers of the holiday booked through them.
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Everything Protected? Paul, maintaining that the ABTA Protection Plan protects "everything" is a little misleading is it not. What about the flight element? And Nev, as for the Mamma site it seems to under construction... bit like ABTA really|!
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Protection already there Nev Nev, for your information there is already protection for everything bought through ABTA Travel through the ABTA Protection Plan. The best advice to the public is to ensure they book through an ABTA Travel Agent to cover financially all part of their holiday.
We also protect many tour operators covering their own insolvency and anything bought through them under one policy.
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Nev Pope 25 July 2007, 12:26:30 GMT Do we need ATOLs or ATTF? Calls for the levy continue and yet there is another way to skin this particular cat. Curiosity doesn't alway kill the cat so take a look at an alternative suggestion on mamma.org.uk
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