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Event Details

ABTA's Practical Guide to Arbitration and Conciliation

Details:This new practical workshop will provide a comprehensive guide to ABTA"s Alternative Dispute Resolution (ADR) processes, specifically the arbitration and conciliation schemes. Arbitration and conciliation provide a more cost effective, quicker and less formal alternative to court. These schemes, which use an independent body to reach a fair and impartial outcome, have become a popular solution for resolving customer disputes in travel.


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