ANZ unveils industry first for unaccompanied minors
Air New Zealand has unveiled an industry first ‘airband’ designed to ease the anxiety of parents when unaccompanied minors take to the skies.
Air NZ has been trialling an electronic wristband embedded with a smart microchip which can be scanned at various stages throughout a journey.
It is for young children aged between five and 11 years old flying solo and is able to trigger text notifications to waiting parents.
“This is the first time this type of technology has been used by an airline anywhere in the world for the purpose of providing caregivers greater peace of mind when their child is travelling alone,” said Air NZ’s general manager for customer experience, Carrie Hurihanganui.
“While our staff always take great care of children travelling solo, we identified that there was an opportunity to enhance the experience for kids while at the same time giving further peace of mind and visibility of their journey,” she said.
Trials conducted over several months have proved a success and the ‘airband’ is now available on all flights.
Until February the service is free, and will then cost $15 per child or $40 per child for international flights.
Air NZ says it is aimed at younger unaccompanied children but can be used for anyone up to the age of 16 years.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Digital Travel Reporter of the Mirror totally seduced by HotelPlanner AI Travel Agent
Strike action set to cause travel chaos at Brussels airports