BA faces multi-million-pound data breach compensation payout
British Airways faces legal action for ‘inconvenience, distress and misuse’ caused to passengers who were the victim of a huge cyber attack.
Details of the data breach were revealed on Thursday, when the airline announced it had been hit by the cyber attack that had compromised passenger details between August 21 and September 5.
Up to 380,000 passengers’ details could have been compromised.
The Times reports legal firm SPG Law is seeking compensation on behalf of passengers.
The claim is on top of money the airline has already promised to pay out to compensate for financial loss, including money stolen from bank accounts and a 12-month credit-rating monitoring service for those affected.
The Times says the law firm claims BA should also pay for non-material damage. Each passenger should be able to claim £1,250, according to the lawyers. If all affected passengers were to claim, it would cost the airline £475 million.
Meanwhile, the Sunday Times reports a security expert who had worked at BA had claimed the hack was ‘a disaster waiting to happen’.
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
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