British Airways completes Heathrow airport lounge refresh

Thursday, 30 Oct, 2023 0

British Airways has unveiled its newly refreshed airport lounge at London Heathrow Terminal 5’s B gates.

The finishing touches have been applied and showcase new features.

The airline introduced new features in its T5B lounge for its premium customers, including a live food preparation area with brand-new seasonal menu options.

Customers can see their meals being garnished with fresh, locally sourced ingredients.

Travellers can select from a range of hot and cold dishes in the airline’s redesigned deli area.

The new deli station offers more choice including a range of breakfast items, sandwiches and light bites.

Elsewhere in the lounge, BA has introduced new bespoke furniture, flooring and soft furnishings.

The airline has also introduced a dedicated quiet zone for relaxation.

The completion of the airline’s lounge refresh follows the unveiling of British Airways’ exclusive Whispering Angel bar earlier in the summer.

Travellers can sip a chilled glass of the famous rose ahead of their trip.

British Airways also recently refreshed its First and Club (business class) lounges at London Heathrow Terminal 3.

The Club lounge now features a new bar with new furniture.

The First lounge now houses an exclusive Concorde Bar and dining area.

The airline has also installed a brand-new bar in its First lounge at London Heathrow Terminal 5.

Customers will be able to order a range of premium drinks from bubbly to mocktails, selected by the airline’s Master of Wine.

British Airways’ Chief Customer Officer, Calum Laming, said: “We know that the airport experience is an important part of the journey, especially our premium customers, and we’re always listening to their feedback.”

“We want to ensure we offer something for everyone using our lounges.”

British Airways has also introduced brand-new snack boxes on all its long-haul flights for customers in World Traveller (economy) and World Traveller Plus (premium economy).

This serves as a mid-flight snack such as chocolates, biscuits and popcorn.

Additionally, day beds will also be coming to its Concorde Room later this year.

Learn more about : British Airways ( Asia Pecific )

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TravelMole Editorial Team

Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.

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