Dubai has officially gained recognition as the first Certified Autism Destination in the Eastern Hemisphere.
It was awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES), which advocates for autism and sensory training.
It is the result of the collective efforts of stakeholders and partners to enhance accessibility across all aspects of the visitor experience.
Key initiatives included staff training programmes, expanded visitor support at attractions, and the introduction of sensory guides and hidden disability lanyards.
As part of the certification programme, DET collaborated with IBCCES on autism and sensory awareness training for the city’s tourist-facing workforce.
It included the ‘Dubai Way’ online training platform developed by Dubai College of Tourism (DCT).
DCT has also continued to offer its Inclusive Service programme – a self-paced course that can be followed on the online Dubai Way platform.
It teaches applicants how best to cater and communicate with People of Determination.
In just over two years, more than 70,000 have received autism and sensory awareness training along with 300 hotels and 15 attractions earning IBCCES certifications.
Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing, said: “Dubai’s designation as a Certified Autism Destination is a landmark moment”.
“We are dedicated to further elevating the experience in Dubai for all residents and visitors, with accessibility as a core priority.”
Dubai International in December 2023 was recognised as the first international airport to earn the Certified Autism Center designation.
All certified locations in Dubai are being featured on the IBCCES Accessibility App, which is free to download..
