easyJet calls for reliable airline data
Budget carrier easyJet says that the European Commission should collate audited airline data to make it easier for customers to compare airline performances.
The call follows yesterday’s decision by the European Parliament to fix compensation levels for passengers who are bumped off flights or whose flights are delayed or cancelled.
According to easyJet, consumers need a single source of audited information covering four main areas: delays, cancellations, denied boarding and lost baggage. It claims the current situation where different airlines use different formats “makes comparisons meaningless” and “encourages deliberately scurrilous and misleading statements.”
The airline points out that the US Department of Transportation collates, verifies and publishes a comprehensive range of data on US airlines.
easyJet Chief Executive Ray Webster said: “Customers have a right to know the relative performance of each airline. But, as some airlines deliberately distort other airlines’ numbers and publish their own unverifiable data, the best solution is for the European Commission to set the criteria and publish monthly, verifiable customer service data. “
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
In Italy, the Meloni government congratulates itself for its tourism achievements
Singapore to forbid entry to undesirable travelers with new no-boarding directive