Guest threatened over hotel review

Sunday, Jan 09, 2022 0

An oversensitive Thai hotel owner is threatening to sue a guest over a slightly negative review. The guests posted a lukewarm 6/10 review on a travel site, although her only real criticism was that it was overpriced.

The hotel in Khao Yai demanded the review be removed and she pays a THB3 million penalty. It even ordered her to publish a public apology in several Thai newspapers.

The guest’s lawyers are investigating who deleted the review and how the hotel traced her as the review was posted anonymously.

 

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TravelMole Editorial Team

Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.



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