Jumeriah Group installs face ID check-in

Wednesday, May 11, 2022 0

Hospitality firm Jumeirah Group inked a strategic partnership with Incode Technologies to offer face ID biometric check-in.

The system uses a guest’s identity to customise personalised experiences, on and off property.

The fully automated identity verification engine validates the identity of a guest with a Jumeirah One account.

A digital profile for each guest is created from existing IDs and payment sources.

Guests use their faces to fully manage their stay, from using a digital key to ordering amenities and room service.

They can also pay for any service without the need for a physical payment card.

“With our new partnership with Incode, we will leverage the system’s personal recognition capabilities to tailor the guest experience,” said Pedro Deakin, SVP of Brand & Design at Jumeirah Group.

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