Amadeus has announced the Asia Pacific launch of Ticket Changer, a solution to manage requests for re-pricing, re-issuing or refunding a ticket or itinerary.
Amadeus said Ticket Changer would automatically calculate and guarantee any applicable fare, tax or penalty collection for over 94 airlines globally, including Eva Airways and Qantas in Asia Pacific.
Leon Herce, vice president, distribution commercial, Amadeus Asia Pacific, said Amadeus Ticket Changer "takes the pain out of the ticket reissue process and leaves agents with more time to focus on providing great service".
Amadeus said changes to tickets or itineraries could be made in as little as three minutes.
