Online travel firm fined USD2.6 million for ‘deceptive tactics’
New York Attorney General Letitia James slapped a hefty $2.6 million fine on travel company Fareportal for ‘deeply deceptive tactics’ in misleading consumers.
As well as the penalty, it must ‘correct its dishonest advertising, and share accurate information with customers in real time.’
The settlement also requires Fareportal to display clearly its service fees and its cancellation policy.
It relates to practices in the two years before the pandemic.
James said Fareportal displayed false messages on its site over supposedly fast selling flights and hotel rooms which she described as ‘dishonest and predatory behavior.’
This created false urgency around availability, James said
“These types of nefarious tactics are used to manipulate and trick consumers into buying goods or services.”
The company operates several travel websites including CheapOair.com and OneTravel.com.
Ray Monty
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Singapore to forbid entry to undesirable travelers with new no-boarding directive
Euromonitor International unveils world’s top 100 city destinations for 2025