Message to travel companies: are customers being served?
David - Jul 13, 2026
Hello: travel companies. Here’s some real news: A majority of respondents report that quality customer service is more important…
Archives: News
Post Type Description
Sell for the sale, says Tourism Malaysia
Ian Jarrett - Jul 13, 2026
Australian agents are being urged to upsell Malaysia during the 2010 Malaysia Mega Sale Carnival from July 24 to September…
Australia hotel business bounces back
Ian Jarrett - Jul 13, 2026
There are renewed signs of 
optimism amongst leading Australian hoteliers after two years of declining demand, falling revenues and stagnant…
Blistering climax to motivation day
Ian Jarrett - Jul 13, 2026
A "motivation day" organised by one of Italy's biggest real estate agencies ended in tears and scars when nine staff…
Cathay still cautious despite traffic boost
Ian Jarrett - Jul 13, 2026
Cathay Pacific and Dragonair passenger traffic figures for June 2010 show significant year-on-year rises. Cathay Pacific and Dragonair carried a…
Unite members to lobby BA shareholders
Dinah - Jul 13, 2026
Shareholders turning up to the British Airways AGM in London today will come face to face with Unite members who…
Fastest drop in Brits travelling abroad recorded since 1970s
Dinah - Jul 13, 2026
The number of trips made by Brits to foreign countries fell at the fastest rate since the 1970s in 2009,…
Flybe puts its stamp on Europe with Air France codeshare
Dinah - Jul 13, 2026
Flybe is to codeshare with Air France this autumn as part of a strategy to get a stronger foothold in…
Wise up, Cruella! Our Keeley needs to lighten up
Dinah - Jul 13, 2026
Anyone been keeping tabs on Oldham’s finest travel agent Keeley Johnson since she entered C4’s Big Brother house? It seems…
EU re-examines millions in Lanzarote hotel subsidies
Dinah - Jul 13, 2026
The EU is to take a fresh look at subsidies it made to hotels in Lanzarote after 30 local officials…
Thomas Cook acquires German Turkey specialist
Dinah - Jul 13, 2026
Thomas Cook has sealed a €30 million deal to buy a major Turkish specialist in Germany. The operator will take…
Airline passengers losing out on APD
Dinah - Jul 13, 2026
Passengers are losing out on money they are entitled to claim back when they don’t take a booked flight, says…
ADS PRO 