Jetstar again under fire over customer service
Graham Muldoon - Jul 17, 2026
No frills airline Jetstar has been criticised after its staff allegedly refused to help a group of Hobart schoolboys whose…
Archives: News
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Third Australian International Peace through Tourism Conference delegates vow to spread the word
John Alwyn-Jones - Jul 17, 2026
Delegates at the third Australian International Peace through Tourism (IIPT) Conference, the theme of which was “Tourism – Agent for…
EMBARGOED UNTIL APPROVED BY JAJ – Explore the world, keep a souvenir – the smartest thing we have seen!
John Alwyn-Jones - Jul 17, 2026
As some of the world’s most avid travellers,…
Chaos looms for agents over American Airlines’ new GDS charges in the US
Bev - Jul 14, 2026
American Airlines has sent the US travel industry into a panic after announcing it will charge agents $3.50 per segment…
Study highlights inefficiencies in leisure agencies
Phil Davies - Jul 14, 2026
Leisure agencies are less productive and have greater operating costs than both travel management companies and consolidators according to the…
Trouble brewing for peak season
Jeremy Skidmore - Jul 14, 2026
TravelMole Comment by Jeremy Skidmore (www.jeremyskidmore.com) Travel agents are dropping window cards because, apparently, they are time consuming and annoy…
UK cruise revenues rise to £1.34 billion
Phil Davies - Jul 14, 2026
The UK ocean cruise market grew revenue by 8% last year to £1.34 billion over 2004, new research shows. The…
Charity calls on 18-30s to care for destinations
Phil Davies - Jul 14, 2026
The Travel Foundation has teamed up with Club 18-30 to try and encourage young holidaymakers to respect their destinations. A…
Travel delays and appearance on beach main pre-holiday concerns
Phil Davies - Jul 14, 2026
Travel delays, excess baggage and forgetting your passport are the top three things men worry about when preparing to go…
Amadeus sales director joins from Worldspan
Phil Davies - Jul 14, 2026
Former Worldspan UK country manager Julian Mills has joined rival GDS Amadeus UK as sales director. He replaces Bill Barnes…
Multi-channel rail solution plan by Amadeus
Phil Davies - Jul 14, 2026
Amadeus is developing a multi-channel rail solution for Europe with its recent deal with Eurostar as just the first step.…
Amadeus online fares calendar ‘to improve shopping experience and drive conversion’
Phil Davies - Jul 14, 2026
Amadeus has developed a calendar for online travel agencies enabling them to display prices, multiple carriers and a range of…
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