Ryanair hails first day success for digital boarding passes
Ryanair completed its first day of 100% digital boarding pass usage, hailing it a success.
As of 1pm on 12 November, over 700 flights had departed across Europe without any delay or disruption, it said.
Over 98% of passengers presented their digital boarding pass and the remaining 2% – all of whom had checked in online before arriving at the airport – were issued free of charge boarding passes at airport ticket desks.
It says customer feedback was overwhelmingly positive as passengers swiped their phones through airport security and boarding gates.
It says no passengers were offloaded.
Ryanair CMO, Dara Brady, said: “Day one has been a huge success with more than 100,000 passengers enjoying the improved service and better experience of paper-free boarding at Ryanair airports.”
The airline says the move to digital boarding will save up to €40 million annually.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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