Survey puts ‘travel chaos‘ impact in perspective

Friday, 30 Jun, 2022 0

Despite daily headlines depicting ‘travel chaos ‘at airports, the vast majority of holidaymakers are getting away as planned.

Holiday Extras asked 1,000 UK air travellers on 24 – 26 June what disruptions, if any, they’d seen to their flights this year.

A large majority (93%) got away as planned.

A third (30%) saw no disruptions at all; half (50%) experienced queues that weren’t serious enough to miss their flight, whilst one in ten (11%) experienced some delays with their luggage.

Of all the travellers surveyed, just 4% cancelled their plans when their flight was cancelled and 4% missed their flight because of the queues.

Matthew Pack, Group CEO at Holiday Extras, said:“We have every sympathy for anyone who has missed out on their chance to get away because of the recent travel disruptions. It’s always disappointing to plan for a holiday and then have to change your plans.”

“But the predictions of ‘travel chaos’ this summer are hugely exaggerated. Even during the worst travel delays, the jubilee and half-term week, 94% of flights took off and landed as expected.”

“With preparation and planning, we’re expecting people to have hassle-free trips this year.”

It is urging people to book flexibly, use a travel agent, and make sure they know their rights if the airline does cancel or a flight is missed.

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Ray Monty

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