Survey puts ‘travel chaos‘ impact in perspective

Despite daily headlines depicting ‘travel chaos ‘at airports, the vast majority of holidaymakers are getting away as planned.

Holiday Extras asked 1,000 UK air travellers on 24 – 26 June what disruptions, if any, they’d seen to their flights this year.

A large majority (93%) got away as planned.

A third (30%) saw no disruptions at all; half (50%) experienced queues that weren’t serious enough to miss their flight, whilst one in ten (11%) experienced some delays with their luggage.

Of all the travellers surveyed, just 4% cancelled their plans when their flight was cancelled and 4% missed their flight because of the queues.

Matthew Pack, Group CEO at Holiday Extras, said:“We have every sympathy for anyone who has missed out on their chance to get away because of the recent travel disruptions. It’s always disappointing to plan for a holiday and then have to change your plans.”

“But the predictions of ‘travel chaos’ this summer are hugely exaggerated. Even during the worst travel delays, the jubilee and half-term week, 94% of flights took off and landed as expected.”

“With preparation and planning, we’re expecting people to have hassle-free trips this year.”

It is urging people to book flexibly, use a travel agent, and make sure they know their rights if the airline does cancel or a flight is missed.

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