Travellers urged to use £85m in unused refund credit notes

Wednesday, Apr 27, 2022 0

Holidaymakers with unused refund credit notes risk losing their money soon.

They must redeem credit notes by 30 September 2022, which is when they lose ATOL protection.

In July 2020, the ATOL scheme announced that consumers who accepted refund credit notes for cancelled ATOL protected holidays would continue to be financially protected .

This protection applied to refund credit notes issued between 10 March 2020 and 19 December 2021.

If a travel company goes bust after 30 September 2022, travellers with refund credit notes will not be covered by the ATOL scheme .

Unspent ATOL protected refund credit notes currently total over £85m.

To avoid losing out consumers are advised to either make a booking or request a refund.

Michael Budge, Head of ATOL at the UK Civil Aviation Authority, said:“ As demand for travel continues to grow again, we want to make sure consumers are making the most of the financial protection available to them.”



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Ray Monty



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