Vietnam Airlines has expanded its partnership with financial technology platform Adyen.
The airline partnered with Adyen in 2017 for its gateway solution and in 2024, expanded the partnership to leverage Adyen’s global acquiring, which enables more seamless payments in markets like Japan, Australia, the US and Europe.
The integration with Adyen allows faster, more reliable transactions in credit cards and selected local payment methods like Alipay and WeChat Pay.
Adyen connects businesses directly to Visa and Mastercard card schemes, helping the airline benefit from local market conditions with lower transaction fees.
Since the expansion of partnership, Vietnam Airlines says it has seen up to a 5% uplift in authorization rates.
“Our strengthened partnership with Adyen represents a significant step forward in Vietnam Airlines’ digital transformation. With Adyen’s advanced payment solutions, we can offer travellers around the world a smooth, secure, and flexible payment experience,” said Bui Tran Cuong, Deputy Director of Finance and Accounting, Vietnam Airlines.
Adyen provides end-to-end payments with data-driven insights in a single global solution.
It works with various travel brands like Grab, Klook, Cathay Pacific and Singapore Airlines.
