WestJet starts refunding customers with US flight bookings
Canadian airline WestJet has reversed its ticket refund policy for some bookings.
It will allow refunds but domestic fliers are out of luck.
Customers will get refunded only for flights to and from the U.S. or the UK.
Still, it is the first major Canadian carrier to do so.
The updated policy covers US and UK flights between March 1 and June 30.
It does not apply to domestic trips, or to the EU, Mexico or the Caribbean.
"Guests with eligible tickets who booked directly with WestJet will have the option of changing their flights, receiving the full value of their flight in Travel Bank, or accepting a refund to the original form of payment," the airline said.
Despite lawsuits and pressure from consumer groups, the Canadian Transportation Agency said airlines are permitted to offer only credit vouchers given the extraordinary circumstances.
WestJet said the refund policy only applies to flight bookings and not vacation packages.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Digital Travel Reporter of the Mirror totally seduced by HotelPlanner AI Travel Agent
Strike action set to cause travel chaos at Brussels airports