Thomas Cook boss: ‘We were a broken mess’
Phil Davies - Jun 15, 2026
Thomas Cook was a 'broken business' three years ago which failed to properly serve its customers and lacked any kind…
Categories: Agent
Innovate and differentiate or face the consequences
Phil Davies - Jun 15, 2026
Travel companies need to innovate and differentiate their products from rivals, Institute of Travel & Tourism Conference delegates were told. Ocean Village…
Agents need radical makeover, says property expert
Phil Davies - Jun 15, 2026
High street travel agents are simply notice boards which do not encourage people to walk in, according to one of…
Thomson bids for long haul growth
- Jun 15, 2026
Thomson has outlined plans to take a bigger share of the long haul market as it continues its strategy to…
Fresh efforts needed to revive tsunami hit region
- Jun 15, 2026
Fresh efforts to revive tourism to tsunami affected regions are urgently needed as holidaymakers continue to believe the area lay…
ABTA/FTO merger not a done deal
Phil Davies - Jun 15, 2026
A merger between ABTA and the Federation of Tour Operators is not a foregone conclusion, according to the latter's director…
ITT defends record of achievement
Phil Davies - Jun 15, 2026
Institute of Travel & Tourism president Trevor Harding catalogued the association's achievements and had a dig at ABTA's conference format in…
ABTA rebukes Ryanair hypocrisy
- Jun 15, 2026
ABTA has accused Ryanair of hypocrisy after the carrier branded agents "unscrupulous" for hiking the cost of low cost fares.…
Canadian travel agents holding own over internet
David - Jun 14, 2026
One in five Canadians uses a travel agent compared with 12% who purchase from a full-service travel Web site, according…
First Choice reduces winter losses
- Jun 14, 2026
An increase in long haul travel and a reduction in overall capacity has helped First Choice reduce its pre-tax winter…
Stelios outlines cruise expansion
Phil Davies - Jun 14, 2026
EasyCruise is to sail in the Caribbean this winter and plans to add a second ship for eastern Mediterranean cruises…
Sabre offers more low cost fares
- Jun 14, 2026
Sabre Travel Network has joined forces with Dolphin Dynamics to give agents using the MySabre booking system access to more…
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