Categories: Agent

Selective excellence

Dylan Stuart, partner strategy at creative consultancy Lippincott, explains how travel businesses can use 'selective excellence' to enhance their customer's…

From Good to Great: MELIA PRO Training

Holidaymakers admit to exaggerating bad experiences and threatening negative reviews

More than a quarter of Brits have lied or over exaggerated about a bad experience on holiday, with one in…

P&O Cruises rolls out Australasian trade platform

   P&O Cruises recently launched a first dedicated platform for Australian and New Zealand travel agents. The site, called Flagship, features various…

Referendum result leads to bookings slump

Trading in the immediate aftermath of the EU referendum was worse than usual for almost 40% of the industry, according…

Term-time holiday ruling set to be challenged in Supreme Court

Isle of Wight Council has been told it can apply to the Supreme Court for permission to appeal against a…

Thai tour companies concerned over minimum tour price proposal

Thai tour operators have voiced concerns over new rules proposed to set a minimum price for tours in the country. The…

Another Singapore agent gets licence suspended by STB

 The Singapore Tourism Board has suspended the license of another travel agent which has fallen foul of strict STB rules. Deal…

Brexit doesn’t dampen holiday bookings

Agents say it's been business as usual, and in many cases even better than usual, since the Brexit vote.Owner Andrew…