ABTA to run complaint handling workshop in Manchester
Linsey McNeill - Apr 22, 2025
ABTA will hold a workshop explaining how to handle complaints, including how to use and react to social media, in…
Categories: Agent
Police raid travel agency: three arrested
Linsey McNeill - Apr 21, 2025
Three people have been arrested following raids at a travel agency in Ashton-under-Lyne, near Manchester, which trading standards believes to…
Cosmos pledges to improve website at next upgrade
Diane - Apr 21, 2025
Cosmos has promised to make changes to its website during its next upgrade in response to agent feedback. The operator…
CLIA launching cruise TV platform for agents
TravelMole Editorial Team - Apr 20, 2025
Cruise Lines International Association (CLIA) will launch a new video platform this week aimed at keep travel agents up to…
Advantage allows agents to put pet hates in Room 101
Diane - Apr 20, 2025
Advantage has announced further details of its forthcoming conference in Turkey including a session where delegates can vote to put…
MH370 search zone to be doubled
TravelMole Editorial Team - Apr 17, 2025
Officials leading the still ongoing search for missing Malaysian Airlines flight MH370 will spread out the search area to double…
Fraud warning for holidaymakers
Bev - Apr 13, 2025
Fraudsters stole around £2.2 million from unsuspecting travellers last year, according to a new report. The report, by the National…
Travel boss and father of award-winning agent jailed
Linsey McNeill - Apr 10, 2025
A travel company boss whose daughter was an award-winning travel agent has been jailed after fleecing business owners of more…
ABTA’s former media head returns in senior management position
Linsey McNeill - Apr 10, 2025
ABTA's former head of communications Victoria Bacon is to return to the Association as head of brand and business development.…
Nominations open for British Travel Awards
Bev - Apr 09, 2025
Nominations are now open for the British Travel Awards 2015, with a deadline of May 31. Tour operators, travel retailers,…
ABTA signs new members
Bev - Apr 09, 2025
ABTA has confirmed the signing of 10 new members in the first three months of this year. Two are trading…
Senior managers invited to seminar on customer complaints handling
Bev - Apr 08, 2025
ABTA is inviting senior people in the travel industry to join an 'advanced level' seminar on how to manage customer…
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