New study says hotel loyalty programs aren’t working
Gretchen Kelly - Jan 21, 2026
A new study of over 4,000 business and leisure travelers by Deloitte's Travel, Hospitality, and Leisure practice says hotel…
Categories: Agent
Backscatter machines shelved but scanning fears remain
Gretchen Kelly - Jan 21, 2026
The TSA reports on their blog that all their Rapiscan backscatter units at US airports "will be removed by Rapiscan…
Hotel transaction volume in Americas to rise in 2013
Gretchen Kelly - Jan 18, 2026
Hotel real estate investors will increase their buying activity in 2013, says the new Jones Lang LaSalle Hotel Investment Outlook…
Hotel of the Week: Sonesta Suites, Orlando
Diane - Jan 18, 2026
Bev Fearis, her partner and three-year-old son Freddie, checked into the family-friendly Sonesta Suites Orlando for a four-night stay. The…
Hotel of the Week: Sonesta Suites, Orlando
Gretchen Kelly - Jan 17, 2026
Bev Fearis, her partner and three-year-old son Freddie, checked into the family-friendly Sonesta Suites Orlando for a four-night stay. The…
Severed heads at O’Hare: mystery solved
Gretchen Kelly - Jan 17, 2026
The mystery of a gruesome package with no forwarding address that was found at Chicago O''Hare earlier in the week…
FAA grounds US Dreamliners
Gretchen Kelly - Jan 17, 2026
The Federal Aviation Administration has grounded all US-registered Boeing 787 Dreamliner aircraft to address a possible battery fire risk. "As…
Advantage fights to save collapsed travel agency chain
Linsey McNeill - Jan 17, 2026
Advantage is trying to salvage a collapsed travel agency chain which ceased trading earlier this week due to cash-flow problems.…
Operator creates guide to end ATOL confusion
Linsey McNeill - Jan 17, 2026
An operator has created its own guide explaining the new ATOL regulations in a bid to make them clearer. The…
China Southern lifts baggage allowances
Ian Jarrett - Jan 17, 2026
China Southern Airlines has increased its checked baggage allowances for all passengers travelling overseas on tickets issued in Australia. The…
Spain-France link high-speed rail
Ian Jarrett - Jan 16, 2026
Spain has launched the new high-speed rail line that operates from Barcelona to Girona and Figueres, close to the French…
London helicopter goes down in flames during busy rush hour
Gretchen Kelly - Jan 16, 2026
A helicopter crashed in south London during this morning's rush hour, falling to the ground in a ball of flames.…
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