Categories: Agent

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AUC reports rise in complaints

Bev - Aug 10, 2026

Complaints and enquiries to the Air Transport Users Council (AUC) rose 7% to 14,503 in the year to April. In…

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TUI downbeat over UK margins

Bev - Aug 10, 2026

TUI has warned that its full-year profits will be at the “lower end of the range of expectations” after a…

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Bill Laidlaw dies aged 63

Bev - Aug 10, 2026

SeaFrance sales director Bill Laidlaw has lost his ongoing battle with Leukaemia. He was taken into hospital with an infection…

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Agents missing out on VAT refunds

Bev - Aug 10, 2026

Hundreds of travel agents could be missing out on thousands of pounds worth of VAT refunds, according to a financial…

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TUI denies hypocrisy over ATOL position

Bev - Aug 10, 2026

TUI has defended itself against accusations of hypocrisy in its campaign against the inconsistencies of ATOL protection. The travel giant…

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Costa flagship takes to the seas

Bev - Aug 10, 2026

Costa Cruises’ new flagship, Costa Favolosa, has taken to the sea for the first time at a technical launch ceremony…

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PATA founder dies

Bev - Aug 10, 2026

Bill Lane, one of the founders of the Pacific Asia Travel Association (PATA), has passed away aged 90. He suffered…

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Expedia agents fly in July

Ian Jarrett - Aug 10, 2026

Booking volumes by Expedia TAAP Agents in Australia and New Zealand broke all previous monthly records in July. "Agents are…