TTNG to address complaints handling after customer satisfaction review
An extensive customer service review of the Travel Network Group revealed it was failing to properly handle complaints from its…
An extensive customer service review of the Travel Network Group revealed it was failing to properly handle complaints from its…
The Travel Network Group is to offer members help with recruiting staff as part of their annual membership fee. A…
A Training Services Academy has been launched by The Travel Network Group after a year in development. There will be…
The travel industry was 'confused and let down' by the ban on passing credit card fees onto customers, according to…
A cruise passenger is suing Royal Caribbean after breaking his pelvis in an onboard bungee trampoline accident.The passenger, Casey Holladay,…
United Airlines has become the first U.S. airline to offer non-binary gender options throughout all booking channels.The carrier is also…
A cruise passenger is suing Royal Caribbean after breaking his pelvis in an onboard bungee trampoline accident.The passenger, Casey Holladay,…
The owner of the duck boat that sank last summer, killing 17 people, will not operate the tourist attraction this…
The DoubleTree hotel in Colorado Springs has fired two supervisors after staff put up a sign saying military personnel and…
More than 300 jobs will go at Thomas Cook as it plans to close another 21 stores. Thomas Cook is…
Struggling low-cost carrier WOW Air has re-opened talks with rival Icelandair after a rescue deal lined up with a US…
Air passengers could still face major disruption to services if the UK leaves the European Union without a deal, according…