Categories: Operators

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Rise in holiday complaints feared

Phil Davies - Dec 26, 2026

A “significant rise” in holiday complaints is feared due to customer misconceptions at the time of booking. The claim came…

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MyTravel restructure wins approval

Phil Davies - Dec 24, 2026

Shareholders meeting on Christmas Eve approved a long-awaited restructuring of MyTravel. Having previously reached agreement with rebel bondholders earlier in…

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Cruise bookings go online

Ginny McGrath - Dec 23, 2026

Complex cruise bookings, including ground excursions and flights, will soon be bookable online following developments by Norwegian Cruise Line. The…

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GDS decision to get tougher for agents

Ginny McGrath - Dec 22, 2026

Agents will have to enter tough negotiations with more than one GDS following deregulation according to industry experts. Speaking on…

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What’s in store for 2005?

Ginny McGrath - Dec 22, 2026

A distinguished line up of industry speakers will get the New Year off to an interesting start by debating what…

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Royal Caribbean recruits Jo Rzymowska

Phil Davies - Dec 22, 2026

Royal Caribbean International has appointed Jo Rzymowska as UK & Ireland sales and marketing director. She joins in January taking…

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Operators: how to cut costs

Ginny McGrath - Dec 21, 2026

Operators should use technology and alternative accounting methods to strip cost out of their business, according to a recent report.…

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Advantage agents get no-frills access

Ginny McGrath - Dec 21, 2026

Advantage’s business travel agents will be able to compare and book no-frills flights alongside full service scheduled airlines on a…