Q&A with Thomas Cook e-commerce director Carol Dray
Linda Fox - Nov 30, 2026
Q1: How does Thomas Cook plan to attract its idea of ‘life-long’ customers when most internet surfers are not loyal?…
Categories: Operators
Betton to leave ABTA
Phil Davies - Nov 30, 2026
ABTA's head of corporate affairs Keith Betton is to leave the organisation after 20 years. He is to set up…
North Queensland Open for Business
Graham Muldoon - Nov 30, 2026
Its business as usual for the 600+ tourism operators across both the North and Tropical North areas of Queensland this…
Thomson cuts commission to 7%
Phil Davies - Nov 30, 2026
ABTA Convention special report: Thomson is slashing commission to 7% in January in a move that's likely to be matched by…
Top travel websites criticised
Ginny McGrath - Nov 30, 2026
In a study of customer service offered by various websites, travel sites came out worst, below banking, insurance, consumer goods…
Thailand still hoping for record year
Ginny McGrath - Nov 30, 2026
CIMTIG & PATA Debate Special: Thailand's tourism authorities are still hoping for a record year in 2005 and say tourism…
Record numbers to go abroad over Easter IGNORE!!
Phil Davies - Nov 30, 2026
A record 2.2 million British holidaymakers are due to leave the country over the Easter weekend, ABTA estimates. With…
MyTravel faces City fine
Phil Davies - Nov 30, 2026
City regulator the Financial Services Authority has moved to impose an unspecified fine on MyTravel for “contraventions” to the Listing…
Thomas Cook sees rise in UK bookings
Phil Davies - Nov 30, 2026
Thomas Cook has seen a marginal rise in bookings from the UK at the end of May. The German-owned group…
[LIVE MON]Advantage restructure
Ginny McGrath - Nov 30, 2026
Advantage Travel Centres Conference 2004 Special: Advantage president, Roger Smith, encouraged members to vote in favour of the proposed changes…
TUI “solid as a rock”
Phil Davies - Nov 30, 2026
Thomson’s German parent company TUI stands “solid as a rock” in a highly competitive environment, according to boss Michael Frenzel.…
Sandals being sued for millions by couple who claim butler molested bride-to-be while she slept
Linsey McNeill - Nov 29, 2026
Sandals Resorts is being sued for $30 million by a couple after the butler booked for their dream wedding molested…
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