AirAsia chatbot AVA added to WhatsApp
TravelMole Editorial Team - Jul 30, 2026
AirAsia's AI customer service chatbot AVA now has a home on WhatsApp.It expands AVA's reach beyond Facebook, the AirAsia website…
Categories: Tech
Travelport launches safety tracker for agents
- Jul 30, 2026
Agents will be able to monitor the health measures being adopted by more than 80 airlines in a new 'safety…
Cayman Islands to monitor travelers’ health with ‘biobutton’ tech
TravelMole Editorial Team - Jul 29, 2026
The Cayman Islands is tapping an innovative new wearable tech device to help monitor potential Covid-19 symptoms in visiting tourists.Tourists…
Royal Caribbean reinvents ship safety drills with tech
TravelMole Editorial Team - Jul 24, 2026
Royal Caribbean Group has unveiled a full revamp of its onboad safety drills.It is rolling out technology to aid awareness…
Sabre launches customer service chatbot
TravelMole Editorial Team - Jul 23, 2026
Sabre Corp has teamed up with chatbot development firm Mindsay to launch an automated customer service tool.It allows airlines, OTAs,…
Mole Expert Hub – AirAsia bouncing back with low-touch tech
TravelMole Editorial Team - Jul 21, 2026
AirAsia has always been a digitally-focused airline, unafraid to take risks and adopt forward-thinking new technologies, from AI to biometrics.…
FBI ‘uses Sabre to spy on passengers’
Linsey McNeill - Jul 21, 2026
As the biggest of three companies that store the vast majority of the world's travel information — from airline seats…
New trade group urges closer government cooperation to open borders
TravelMole Editorial Team - Jul 20, 2026
Newly formed regional trade association the Asia Travel Technology Industry Association has called for closer cooperation between governments and consistent…
WTM London WILL go ahead at ExCeL this year
Lisa - Jul 20, 2026
Organisers have confirmed WTM London will go ahead between 2 and 4 November 2020 and will be one of the…
This year’s ITB Asia to go virtual
Lisa - Jul 16, 2026
Organisers of ITB Asia have announced this year's event will be held virtually.The event which takes place from 21-23 October…
Virgin Hotels updates app with more contactless features
TravelMole Editorial Team - Jul 10, 2026
Virgin Hotels has updated its app to offer more contactless options.Virgin Hotels' 'personal comfort assistant' known as Lucy, has been…
Expedia Partner Solutions adds crypto payments with Travala partnership
TravelMole Editorial Team - Jul 07, 2026
Expedia Group B2B brand Expedia Partner Solutions (EPS) has inked a key partnership with crypto-friendly booking platform Travala.Via EPS's API,…
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