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Published on Friday, November 22, 2019

Ryanair's bag policy deemed 'abusive' by Spanish court

Ryanair's hand luggage fees have been ruled 'abusive' by a Spanish court, possibly paving the way for UK passengers to claim back their fees.

A Spanish court ruled that the airline should refund a passenger who was fined €20 for taking a 10kg carry-on bag without having paid extra for a priority ticket.

The airline's new rules mean passengers, who do not pay extra for 'priority' boarding, are charged an additional fee on top of their ticket if their hand luggage is bigger than 40cm x 20cm x 25cm.

But the Commercial Court in Spain ruled that the policy contravenes both Spanish and European law and said the woman should be refunded with interest.

It said the policy was null and void and told Ryanair 'to remove it' from its terms and conditions.

Ryanair said the ruling will not affect its baggage policy, claiming it was an 'isolated case'.

"This ruling will not affect Ryanair's baggage policy, as it misquoted the European Court of Justice (ECJ) and misinterpreted the airlines' commercial freedom to determine the size of their cabin baggage," Ryanair said in a statement to the Telegraph.~

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  • Ryanair's record in European courts...

    is pretty abysmal. They produce a lot of bluster saying that they aren't subject to individual national laws, but, in practice, give in pretty rapidly once million-Euro fines land on their doorstep.

    By Peter Lewis, Saturday, November 23, 2019

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