Published on Thursday, December 19, 2019

Cruise Excellence Award winners revealed


CLIA has announced the winners of the annual Cruise Excellence Awards at a ceremony at its Cruise Forum and Winter Ball. 

The ceremony celebrates the many travel agents dedicated to growing the UK and Irish cruise market, which last year saw more than two million cruises taken for the first time, said CLIA.

Andy Harmer, CLIA UK & Ireland director, added: "The annual Cruise Excellence Awards recognises the passionate individuals and businesses who are dedicated to supporting the growth of the cruise industry. These travel agents work tirelessly to not only ensure their clients go on holidays of a lifetime, but also to reach new-to-cruise guests by showing that there truly is a cruise for everyone."

The 2019 Cruise Excellence Awards winners are:

Rising Star Award

Delmar World

Cruise Advocate of the Year

Paul Hardwick, Fred. Olsen Travel

Travel Agent Manager of the Year

Mandy Shillito, Miles Morgan Travel

CLIA Innovation Award

Fahy Trave

Online Travel Agency of the Year


High Street Travel Agency of the Year

Miles Morgan Travel

Travel Agency of the Year

Hays Travel

Travel Agent Advisory Council Chair's Award

Dawn Quinn

Outstanding Contribution to the UK Cruise Industry

Robin Deller, Imagine Cruising CEO


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