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Published on Friday, June 26, 2020

G Adventures suspends departures for another month



G Adventures has cancelled all tours departing up to and including August 31, 2020.





Last month, the operator cancelled trips until the end of July.


The specialist is offering a Refund Credit Note for the trip price, plus an additional 10% travel credit as a gesture of goodwill, to be used on any tour departing up to two years from the end of the month of their tour's suspension.


If the traveller wants a cash refund this will be provided to them as soon as possible, and no later than  January 31 2021, with their money remaining financially protected via their RCN in the interim.


Travellers who haven't yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.


G Adventures said: "We are not suspending tours beyond August 31 as we wish to keep the door open in the event the current situation evolves in a way that enables us to travel again.


"However, we do understand people may feel uncertain about travelling in the upcoming months, so we are offering travellers booked on tours departing up to December 31, 2020 the option to transfer their booking to a future departure date for the same price.


Alternatively, they can pay in full and receive a 110% travel credit for a future tour.


"To help travellers feel confident to rebook using their travel credit, lifetime deposit or to make a new booking, G Adventures is offering a Book with Confidence policy, which lets them cancel and rebook their tour closer to the time of departure, giving them flexibility and peace of mind.


"We are more committed than ever to making our travellers' safety a priority. Our new Travel with Confidence policy features enhanced health and safety procedures on all of our tours from the moment travellers arrive to the moment they leave, to provide them with even more confidence while travelling.


"And for those travellers looking for even more confidence, we've launched our Travel with Confidence Plus Collection of 37 small group tours which include all the benefits of our Travel with Confidence policy, plus additional physical distancing measures."

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