Outrigger Hotels and Resorts

Published on Monday, July 26, 2021

Ryanair baggage policy clause ruled 'unfair' by Spanish court

The Supreme Court in Spain has ruled against Ryanair's 'unfair' rules relating to the carriage of passengers' baggage. In its conditions of carriage  Ryanair states it can send bags on a different flight to the one a customer books but does not state for what reasons would apply.

The court said the airline's clause doesn't specify when checked baggage could be sent on a different flight, such as for safety or unforeseen operational reasons. The ruling followed a complaint from a consumer association.

"It is left to the will of the carrier to send the checked baggage on the same flight or not under … unspecified and absolutely unspecific circumstances of safety or operation," it said.


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