Outrigger Hotels and Resorts

Published on Tuesday, August 31, 2021

Bangkok Airways customer data hacked

Bangkok Airways has acknowledged a data breach leading to 'unauthorised and unlawful access to its information system.'

It apologised to customers in a statement saying it is 'deeply sorry for the worry and inconvenience that this malicious incident has caused.'

The airline said information including names, phone numbers, email, addresses, passport information, past travel histories and partial credit card information was compromised.

It didn't say how many customers are impacted as it is still conducting an investigation into the attack.

"For primary prevention measures, the company highly recommends passengers to contact their bank or credit card provider and follow their advice and change any compromised passwords as soon as possible," Bangkok Airways said.

"The company would like to caution passengers to be aware of any suspicious or unsolicited calls and/or emails claiming to be Bangkok Airways and attempt to gather personal data by deception."

It comes as the LockBit ransomware group threatened to release the personal data publicly.

Story Image

Your Comments

, be the first to post a comment.
Your email:

Email other comments made to this story

NOTE: Comments are subject to admin approval before being posted.
Mole Poll
Have you seen a surge in demand for US trips?


UKinbound are in Manchester for the Annual Convention - What can you expect?

Qatar moved from red to amber list: Phil Dickinson details the growth plans for the destination

Japan - The bucket list destination - five experts describe a life in the day of a visitor

Lonely Planet launch UK Road trip Guide

Ottawa - Capital of Canada is open for business and ready for visitors