Published on Tuesday, July 8, 2008

Caravelle is named Vietnam’s top hotel

HO CHI MINH CITY— The Caravelle Hotel has taken the No 1 spot in the Vietnam Tourism Association’s assessment of the top hotels in Vietnam.

In an awards ceremony held Friday, the association lauded the hotel for impressive accomplishment across a range of categories, including a 75% average occupancy rate, its average room rate, total revenue, total profit and employee wages among other criteria.

The hotel was also cited for its training programmes and charitable activities.

“Last year, after we took fourth place in this same competition, we really buckled down on total quality improvement,” said John Gardner, general manager of the Caravelle.

“We set our sights on across the board improvements, so we could win more satisfied guests and more repeat guests. This award is a testament to those efforts.”

In preparation for the celebration of its 50th anniversary next year, the Caravelle has commissioned a history of the hotel.

“Few hotels have stood at the centre of so much,” said Pham Thanh Ha, deputy general manager of the Caravelle.

“From its very conception in the late 1950s, it’s attracted no small amount of attention from journalists, ambassadors, presidents, Nobel laureates and so many other illustrious personages.

"A story of a hotel is, collectively, the story of its guests and what happened within its walls. We have a great story, and we can’t wait to tell it.”

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