Traveltek

Published on Tuesday, January 18, 2011

Jet2 dumps Tunisia summer programme



 

Jet 2 has cancelled its Tunisia programme for summer 2011 after deciding it couldn’t guarantee its passengers safety in the revolution-hit destination.
 
The airline, which was due to operate flights from Leeds Bradford, Newcastle and Manchester plus newly added Glasgow this summer, says it will not run any services “until the situation settles down.”
 
A statement from the airline said: “Due to the ongoing state of emergency in Tunisia and the advice from the UK Foreign Office against all non-essential travel to Tunisia for the foreseeable future  Jet2.com  has decided to cancel its scheduled services to Tunisia for Summer 2011. 
 
“The safety of our customers is our number one priority and we also don’t want them to face the stressful uncertainty over whether their holiday will go ahead as planned. 
 
“We are, therefore, giving them the opportunity to plan an alternative holiday now, so they can sit back, relax and look forward to their summer break. 
 
Jet2 and Jet2 Holidays plans to contact all passengers booked to travel to Tunisia to offer them a refund and a discount on its other destinations.
 
The statement concluded:  “Jet2.com and Jet2holidays sincerely apologise to our customers affected by this situation which is entirely outside of our control.”
 
Industry insiders have suggested the suspension of the Tunisia service coincides with poor performance but Jet2 insists it is a temporary move.
 
The news will be a blow to Tunisia’s tourism authority which was bullish at November’s World Travel Market, predicting a bumper year for the destination in light of its non-euro zone status and the fact that the likes of TUI and Thomas Cook were introducing flights from Gatwick to Djerba this spring.


 


by Dinah Hatch

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  • Tourists stand together

    I am now getting emails from people that booked with a travel agent are getting different responses from those that booked on line or over the phone. Some people are getting free transfers and others aren't. I am now co-ordinating a 'mass response' to the tour operators. For all those who feel outraged by the treatment of the customers please visit here and leave a comment. Hopefully by Monday we'll have enough responses for me to contact the tour operators in question. Hopefully then we get what's right and fair for everyone The link is suzyb.net/call-to-all-major-tour-operators

    By Suzy Barton, Friday, January 28, 2011

  • Well done Jet2 Thomson should follow on....

    I think Jet2 have done the right thing. The rest of the tourism operators are being slow to respond and now to add insult to injury the German tourists are being offered free amendments up to April and UK customers with the same company are being charged £35 per person or have to remain in limbo http://suzyb.net/?p=565

    By Suzy Barton, Tuesday, January 25, 2011

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