Published on Tuesday, April 17, 2012

FCm Travel Solutions Ireland moves business operations onto ProTAS Back Office

Copenhagen, 18 April 2012 ProCon Solution, a leading back office technology partner for the global travel industry, announces that it has signed a five-year agreement with FCm Ireland, the recently awarded Best Corporate Travel Agency of the Year at the 2012 Irish Travel Industry Awards, to deploy the ProTAS Back Office system replacing FCm Irelands existing legacy system.

The deployment of the ProTAS Back Office also encompass a migration to the ProCon hosted service, whereby the maintenance and management of FCm Irelands technology platform will be outsourced to ProCon. FCm Ireland will join four existing FCm partner countries on the ProCon hosting platform all benefiting from state of the art hardware provision and software deployment.

FCm Ireland has created a solid reputation for excellence in the delivery of travel services and is committed to the continuous improvement in service and technology. FCm Ireland is also recognized as a company who place the quality of their workplace at the centre of their success, being named as one of Ireland’s best workplaces in 2012.

Valerie Metcalfe, Managing Director, FCm Ireland, commented: "In our dedicated effort to meet clients’ expectations for still more sophisticated travel management services, we need a powerful mid and back office system to achieve further innovation. As we were introduced to the ProTAS system from ProCon with their unique way of integration and automation of traditional mid and back office functions, it was clear that ProCon was the partner of choice to help bring the FCm business to the next level. The ProTAS Back office system will enable us to:

  • Take innovative approaches to client service requirements and meet industry trends

  • Increase flexibility in the provision of management information to our clients

  • Increase quality control and streamline and automate finance processes

Jesper Just, Managing Director, ProCon, stated: "We are delighted to expand our relationship with the FCm group being offered the opportunity to service FCm Ireland in addition to our existing FCm clients in the UK, Benelux and Denmark. As a global back office partner to the travel industry, ProCon has invested heavily to develop the ProTAS system to better support our agency customers helping them meet the market requirements to come."  

For further information please contact:

FCm Travel Ireland

Valerie Metcalfe [[email protected]] Tel.: +35 31 6053900

ProCon Solution

Henrik Lykke Hansen [[email protected]]Tel.: +45 43 28 88 24

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