Philippines

Published on Tuesday, December 15, 2015

Disgruntled guest crashes vehicle into hotel lobby

A hotel guest, angered over a 'bad experience' at an Oklahoma hotel, decided something a little more dramatic than a negative TripAdvisor review was called for.
 
After being denied a refund, John Parsley, 62, of Gonzales, Texas crashed his pickup truck through the lobby of the Comfort Inn in Alva, causing an estimated $100,000 in damage and narrowly missing two hotel employees.
 
According to the hotel, Parsley's debit card was declined so he paid for his stay in cash, but later said he believed the card payment had been authorized and demanded a refund.
 
Dramatic CCTV footage showed Parsley crash into the front desk before calmly getting out of the truck and walking over to a police officer.
 
The officer had earlier arrived on the scene to mediate as the dispute escalated between Parsley and hotel staff.
 
Parsley faces two felony charges of assault and battery with a dangerous weapon and one count of malicious injury to property, and is being held on a $1 million bond.
 
Police said Parsley had threatened hotel staff, saying he would 'run his truck over them and the property,' and did so just to 'prove he wasn't bluffing.'
 
The Choice Hotels franchise property was closed while repairs are being made to the lobby.
 
Hotel manager Kingston Christian released video footage to the media and defended the hotel's role in the incident.
 
"We are No. 1 on TripAdvisor, and we don't have angry guests. We make sure our guests are happy, but this person, he was difficult to talk to and wouldn't listen."
 
Christian also added that his own wife was one of the two front desk employees who narrowly avoided being hit by the truck.
 

Story Image



Your Comments

, be the first to post a comment.
Your email:






Email other comments made to this story


NOTE: Comments are subject to admin approval before being posted.
Mole Poll
Has US domestic trip demand overtaken international travel?
yes 50.72 %
no 49.28 %

Thank you for your vote



What is GoodtoGo?

Submit your news
or special offer


Current UK Special Edition



Current US Special Edition



Current Asia/Pacific Special Edition



LATEST 'MOLE VIDEOS

Babble.cloud see a new way of working post Covid

Traveltek adopt a new way of working but plan to expand product portfolio post Covid-19

Jamaica prepares to open for business ... Donovan White talks to TravelMole

Expedia Travel Agent Affiliate Program (TAAP): Meet Alfonso Paredes, Senior Vice President

UPCOMING EVENTS
\m