Published on Tuesday, March 7, 2017

BA criticised for plans to reduce legroom


British Airways has come under criticism after reports emerged it plans to reduce legroom on short haul flights.

From next year the airline is looking to squeeze more seats on to its Airbus A320 and A321 aircraft.

It has refused to confirm the exact number, but reports suggest it will be two extra rows, or 12 seats in total.

The move would bring seat configuration in line with Aer Lingus, Iberia and Vueling, which are also part of airline group IAG.

It also means BA's legroom would be the same as low-cost rival easyJet, and less than on Ryanair flights.

Hannah Maundrell, editor in chief of money.co.uk, said: "BA is playing a dangerous game if it's trying to battle the budget airlines head on. It should look to what's happened in the supermarket sector before it makes any further cuts.

"Trying to compete with budget brands purely on price didn't work there and I'm doubtful whether it will here either. Great customer service is what coaxes consumers into spending more and this is one area where BA simply can't afford to compromise."

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  • "Mainstream" vs "Budget"

    Once BA do this, what will be the difference between a "mainstream" airline (BA in this specific example) and a "budget" airline (such as EasyJet). Answer - nothing, except that BA is way more expensive - equally unremarkable service, no food, no bags. What's to like?

    By Jon Rankin, Tuesday, March 7, 2017

  • Wrong move.

    Two extra rows of seats, never. It's pretty basic as it is in economy, first went the inflight catering and now the basic comfort. In the end the travelling public will use other carriers including LCCs as for less money they can pay extra for a better seat and still have money over to buy some decent food. BA once had a rep that was second to none, now it seems less than ordinary.

    By William Staines, Tuesday, March 7, 2017

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