Published on Thursday, April 20, 2017

Cosmos Tours announces relaunch


Cosmos Tours & Cruises has re-launched as Cosmos and announced a totally new website with an agent booking portal.

The Cosmos name was originally used by the company's former parent, the Monarch Travel Group, for its mainstream holiday programme, however the group decided to ditch the brand and rename its holiday operation Monarch last year/ Cosmos Tours & Cruises subsequently gained the legal right to use the name.

Cosmos Tours CEO Giles Hawke said "This marks a new start for us as we use our name change as a platform for growth, development and a new approach to providing our agent partners and customers with the ultimate holiday experience.

"In existence since 1961 and still family owned, our company has gone through a complete transition and we're now in the perfect place to change the outmoded view of Cosmos and showcase the incredible range of holiday experiences we can offer our customers, as well as great ways of getting the very best value.

"Our new Cosmos rebrand has been designed to reflect the holiday experience we now offer, a worldwide choice of active experiences rooted in 'adventures made easy' as demand grows for more authentic travel experiences."

The new website, will launch on Monday with a dedicated trade portal and a refreshed design.

The company said it was 'completely user friendly, featuring an easily navigable design with better functionality, a shorter booking path and easier to use agent account payment process'.

To streamline the documentation process, Cosmos now provides e-documents. The new trade portal, will be rolled out to all agents over a two-month period.

"Providing total flexibility, agents will be able to search for holidays, check prices and confirm bookings," added Hawkes.

"This is a key development in our trade sales strategy to support agents and provide them with all the tools to work with us. In the escorted touring market, it puts us ahead of many other competitors."

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