Published on Monday, October 2, 2017

roomsXML - saving travel agents from heartburns and wasted man-hours

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Founded in 2007, roomsXML is an online B2B accommodation wholesaler serving travel agents and tour operators with offices in Australia, India, UAE, UK and USA. roomsXML is winner of numerous industry awards and accolades, including 'MSE 2' high credit worthiness certificate from CRISIL - an S&P Global company.

roomsXML has always been on the forefront of technology innovation and its sole aim since inception has been to support travel agents and make their life easier. Over the past few years roomsXML has made 11 product innovations, many of which are yet to be emulated by others in the industry. Users of roomsXML interface are well versed with these innovations. And now, more features being introduced, makes roomsXML a truly unique product that helps travel agents to bring in operational efficiency and enhanced profits.

The 4 new features specifically removes guesswork whilst making a hotel booking; gives offers from travel agents an edge; delights the end customer and makes it easy to find the perfect hotel. Briefly:

1. The hotels in roomsXML have fascinating room names. Not fancy really, just correctly presented. We show room names exactly as the hotels call them. When you book a hotel with roomsXML, travel agents don't have to do any guess work - their customers would know what to expect, exactly.

2. roomsXML presents high quality hotel images along with standardized and useful descriptions. Good to know that we are the first B2B system to have room level content and room images to give travel agents greater confidence. Our travel agents can submit quotations with content and information via email directly from the booking interface.

3. roomsXML has made the art of choosing the perfect hotel very easy. With a suite of filters available, preferred agents can save hours in selecting and recommending the hotel of choice to their customers. Taking it to the next level, roomsXML is bringing in use Artificial Intelligence and meta-data to filter out hotels which are best suited for a particular holiday or personality type.

4. Our meta-reviews present a summary of verified reviews from across the web and social media channels, neatly categorized to give travel agents an insight into how the hotel performs across each important parameter. Further, we use state-of-art algorithms to analyze the review data and benchmark hotels against each other so that travel agents can find and book the perfect hotel.

Prakash Bang, Founder and Executive Chairman, sums it up quite nicely… "Contrary to popular belief, marketing is not our forte to bring us growth. We invest more in building a better product and creating an industry-setting standard in post-sales service. Simply put, our product offering relieves the travel agents from heartburns and wasted man-hours. These actually, translates into more profits for roomsXML users. We may not always be the cheapest in the marketplace; but we certainly are the ones that gives more than the monies worth to the travel agent."

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