Melia Pro

Published on Thursday, November 2, 2017

Abbey Ireland & UK Celebrate New B2B Booking System



CSI Media, given their excellent reputation within the travel technology sector, were approached by Abbey UK & Ireland to design and develop a B2B travel booking engine. You can see imagery of the website design.


Abbey Ireland & UK, a destination management company with offices in Dublin, Edinburgh and London, is one of the largest inbound travel companies in the United Kingdom. Abbey Ireland & UK provide a B2B travel booking engine, allowing travel trade clients to build unique and wonderful travel itineraries for their customers.


Agents, both internal and external, are delighted with the new B2B booking system - they are now able to build bespoke holiday packages with custom itineraries.  The system cleverly links to TourPlan, pulling data feeds with plenty of options for hotels, tourist attractions, transfers and much more!


All of this functionality has been incorporated on a new and user-friendly, responsive website design created by CSI Media, with a new search facility, results page and filters option.


Furthermore, CSI Media developed a system capable of allowing payment via a third-party gateway.


Tom Sampson, IT Manager of Abbey Ireland & UK, had the following to say: "CSI redesigned the booking site from scratch, thinking about the complete customer journey. The design is intuitive, user-friendly and visually appealing. Users now have a one stop shop for all different product types; the usability is great with agents easily being able to navigate back and forth throughout the booking flow, update search results and confirm availability instantly."


"The feedback from our travel partners has been very positive. They have more information on product details and images at their fingertips and we have seen increased traffic on the site as a result of this."


CSI Media are a highly-rated RAR and Drum digital agency based in Cheshire with nearly 20 years' experience in designing and developing travel websites. They also provide a plethora of travel technology solutions including bespoke travel content management systems, travel booking engines, ticket booking software and tour operator systems.


If you would like to find out more information on CSI Media, see below for their website and contact information:


[email protected]


Tel: 0344 873 0073

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